Privacy Policy

Welcome to samriddhi jewels (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Contact customer support

We may collect:

• Full name
• Email address
• Phone number
• Billing & shipping address
• Payment information (processed securely via third-party payment gateways)

B. Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website
• Referral sources

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and updates
• Improve website functionality
• Send promotional emails (only if you opt-in)
• Prevent fraud and enhance security

We do not sell your personal information to third parties.

3. Payment Information

All payment transactions are processed securely through trusted third-party payment providers. We do not store your complete card details on our servers.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve user experience
• Analyze traffic
• Remember your preferences
• Run marketing campaigns (if applicable)

You can disable cookies through your browser settings, but some website features may not function properly.

5. Third-Party Services

We may use trusted third-party services such as:

• Payment gateways
• Shipping providers
• Analytics tools (e.g., Google Analytics)
• Marketing tools (e.g., email platforms, Meta ads)

These third parties have their own privacy policies governing how they use your data.

6. Data Protection & Security

We implement reasonable technical and organizational measures to protect your data from:

• Unauthorized access
• Misuse
• Loss
• Disclosure

However, no internet transmission is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications

To exercise these rights, please contact us at the details below.

8. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill orders
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: samriddhijewels@gmail.com
Address: Koteshwar Colony Gwalior, M.P
Phone: +91 9170091041
+91 9343183020